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If I try to print from Tray 1, I am getting a Fuser Jam error. I was able to fix that by removing the scrap piece of paper stuck in the prefeed sensor. Reinstall the cartridge, and then close the cartridge access door.I'm working on a P4015 for a customer. Imperfections in the cartridge could cause the paper jam issue. If the cartridge is damaged, you might need to replace it. Open the cartridge access door, and then remove the cartridge. Remove, inspect, and then reseat the cartridge When the Jam Recovery feature is turned on, the printer reprints any pages that are damaged during a jam.Ĭlick the Auto option or the Off option under Jam Recovery. Plug the power cord into a grounded power outlet. Make sure that the power cord is firmly connected to both the printer and the power supply box. The paper type and the amount of toner used affect the output bin capacity.Ĭheck the power connection. To loosen the ream, hold it firmly in both hands and twist the paper by rotating your hands in the opposite direction.ĭo not let paper stack up in the output bin. Use only HP recommended paper types and sizes.ĭo not fan paper prior to loading it in a tray. Verify that the paper guides are properly adjusted.Ĭheck that the input tray is securely in place.ĭo not add paper into the input tray while the printer is printing. The input tray capacity varies depending on the type of print paper that you are using. Verify that the input tray is not overfilled. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it out of the printer. To prevent damage, do not expose the toner cartridge to light.
Paper jam hp laserjet p4015n free#
Keep the toner cartridge door open, and then with both hands, grasp the side of the jammed paper that is most visible (this includes the middle), and carefully pull it free from the printer. Reinstall the toner cartridge, and then close the toner cartridge door. With both hands, grasp the side of the jammed paper that is most visible (this includes the middle), and carefully pull it free from the printer. Remove the paper stack from the input tray. Open the toner cartridge door, and then remove the toner cartridge. Pulling jammed paper out of the printer at an angle can damage the printer.ĭepending on where the jam is located, some of the following steps might not be necessary. When removing jammed paper, pull the jammed paper straight away from the printer. Damage caused by sharp objects will not be covered by the warranty. Jams can occur in more than one location.ĭo not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Jams can occur at the following locations in the printer. Hot water will permanently set the toner into the fabric. If you get any toner on your clothes, wash them in cold water. This toner clears up after a few sheets print. Loose toner might remain in the printer after a paper jam. The printer might need to be cleaned to remove paper, dust, and other particles from the paper path. The paper does not meet HP specifications. This helps prevent multiple feeds and reduces paper jams. When you add new paper, always remove all of the paper from the input tray and straighten the entire stack.
Paper jam hp laserjet p4015n full#
The input tray is loaded incorrectly or is too full If a small piece of paper remains in the printer, it could cause additional jams. When clearing jams, be careful not to tear jammed paper.